Tired of bank fees or poor support? You’re not alone. Many Chase customers feel the same. If you’re thinking about switching banks, this guide is for you. It shows how to close Chase checking account step-by-step. We also cover how to do it online, by phone, or through the app without penalties.
Knowing how to close Chase checking account gives you the power to move on. Whether it’s for better customer service, fewer fees, or just a fresh start—this guide helps you do it right. Take control of your money and avoid any mistakes along the way. With digital banking making transitions smoother than ever, there’s no need to stick with a bank that no longer fits your needs.
What is a Chase Checking Account?
Chase checking is a popular account type from JPMorgan Chase. It’s used for everyday banking. You can pay bills, receive deposits, and manage your money. It works with online, mobile, and in-branch tools.
But fees, balance rules, or poor digital tools may make you want to switch. That’s when people ask how to close Chase checking account. It’s not a difficult process, but it should be handled carefully.
Understanding the account’s terms is also important. For example, Chase checking accounts may require minimum balances. If not maintained, fees may apply. Some users don’t realize this until they see small charges piling up. These seemingly small costs can lead many to explore better options.
Why People Close Their Chase Account?
You might want better service or lower costs. Many users make the switch after facing issues. Knowing your reason helps you choose a better financial future. Closing an account isn’t just about dissatisfaction—it’s also about upgrading to something better.
Common Reasons to Leave Chase
- Monthly service fees are too high
- Few nearby branches or ATMs
- Better digital tools at banks like TD Bank
- Confusing app or website experience
- Delayed support from Chase customer service
- Prefer credit unions or smaller banks with personal service
- Interested in digital-only banks with zero-fee accounts
The decision becomes easy if these problems affect you. Many customers also feel frustrated by promotional offers that later turn into high-fee accounts. If you’ve felt let down, closing your Chase account may be a relief.
Start with These Steps Before Closure
Don’t close your account suddenly. Plan ahead. Avoid late payments or missed deposits. Start by preparing your finances. A well-prepared transition will help avoid bounced payments or paycheck delays.
Step 1: Open a New Bank Account
Choose a replacement bank first. Many prefer SoFi, Ally, or Capital One. You need an active account for funds transfer. Also, compare benefits like no monthly fees or cash-back features.
Make sure your new account is fully functional before closing Chase. Set up mobile banking. Test a small deposit. Know the support options. Make sure your new account meets all your financial needs.
Step 2: Update All Your Auto-Payments
Use your new account to update:
- Utility bills and rent
- Subscriptions (Netflix, Spotify)
- Loans and credit cards
- Paycheck or benefits deposit
Failing to do this may cause payment rejections or missed deposits. Review your last three months of bank statements to catch any recurring transactions you may have forgotten.
Step 3: Move All Your Funds
Empty your Chase account. Use one of these methods:
Transfer Type | Cost | Time |
Online | Free | 1–3 business days |
Domestic Wire | Varies | Same day |
International Wire | Higher fees | 2–3 days |
ATM Withdrawal | $3–$5 | Immediate |
Make sure your balance is $0 before you close it. Even small remaining balances can delay the process. Be sure to screenshot or print your final transactions for your records.
How to Close Chase Checking Account Online?
Want to avoid calls or visits? You can do it online. It’s secure and simple if you follow the right steps.
Using Chase’s Secure Message Center
Log in to your Chase login. Go to “Secure Messages.” Write that you want to close your account. You’ll get a response with next steps. This method works for both checking and savings accounts.
If you wondered how to close Chase account online without calling, this is your answer. It’s best for those who prefer to manage everything digitally. You’ll often get a response within one business day.
How to Close Chase Checking Account on App?
The Chase mobile app also works. It’s simple and available 24/7. Perfect for people always on the go.
Steps Using the Chase App
- Log in to the app
- Tap “Menu” > “Secure Messages”
- Send request to close account
- Chase replies within 1–2 business days
This solves how to close Chase account on app and avoid long wait times. If you’re away from a branch or traveling, this is a great option. You can attach screenshots or statements for faster processing.
How to Close Chase Checking Account by Phone?

Some prefer real-time support. Use this method if you want personal guidance. This method is useful if you have multiple questions or unusual account issues.
Contact Chase Customer Service
Call these numbers:
- 1-877-469-0110 (in the U.S.)
- 1-318-340-3308 (from outside the U.S.)
Keep your ID, account number, and debit card ready. Customer service may also confirm personal details or ask security questions.
Want to know how to close Chase checking account without penalty? This method is secure and direct. You’ll receive closure confirmation by email or regular mail.
Close Chase Account at a Branch
If you’re near a Chase bank, visit in person. It’s quick and helpful.
What to Carry?
- Your government-issued ID
- Chase debit card
- Any checkbooks issued
The banker will process your request. You should also ask for written confirmation. This option is great if you need help canceling automatic payments too. Ask about your account’s final statement while you’re there.
How to Close Chase Savings Account Online?
Savings account closure works the same way as checking. Still, double-check that all funds have been withdrawn.
Use Secure Messaging
- Log into your account
- Open secure message center
- Send a closure request
- Chase confirms the closure
If you’re asking how to close Chase savings account online, this is the safest option. Always request a receipt or confirmation email. You should also check for any interest payments that might be due.
Are There Any Closure Fees?
Chase usually doesn’t charge to close accounts. But timing matters.
Chase Close Account Fee Rules
- No fees if the account is older than 90 days
- $25 fee if closed within 90 days
To avoid this fee:
- Wait until account age > 90 days
- Clear any pending charges
- Keep balance at $0
That’s how to close Chase checking account without penalty. Read the account terms to confirm updated policies. Policies change, so check directly with customer service or the Chase website.
How to Close Chase Checking Account: What Happens to Leftover Money?
If there’s money left, Chase will usually mail a check. Make sure your mailing address is updated.
How Funds Are Returned?
Account Balance | Method | Timeframe |
Under $250 | Mailed Check | 7–10 days |
Over $250 | Wire or Check | 3–7 days |
International | Check Only | 10+ days |
Check your mail and bank alerts. Confirm the funds arrive. You may also be able to request a digital transfer for faster delivery.
Top Alternatives to Chase Bank
Looking for a new bank? Here are solid options:
Bank | Benefits | Standout Feature |
TD Bank | Extended hours | Easy walk-in support |
Ally Bank | No fees | Great for online users |
SoFi | Mobile-first | No overdraft fees |
Capital One | Solid app | Flexible checking plans |
Research them before you switch. Look for free accounts, easy apps, and cashback offers. Read customer reviews and test their mobile platforms before committing.
What to Do After Closing the Account?
Don’t stop at closure. Finish your tasks fully. Follow-up helps you avoid issues like unexpected charges.
Post-Closure Steps
- Request a closure letter from Chase
- Cut and discard all Chase debit cards
- Cancel any unused checks
- Delete the Chase app
- Watch your old account for 30 days
Don’t reuse your old Chase login anywhere else. Keep a copy of all emails. You may also want to monitor your credit score to ensure no issues arise from the closure.
Final Thoughts: How to Close Chase Checking Account?
You now know exactly how to close Chase checking account. Start with a plan. Move your money. Cancel linked payments. Then choose how you want to close it—online, app, phone, or in person.
Avoid penalties by waiting 90+ days. Always ask for written proof. Delete Chase access afterward. Make sure all linked services are canceled and check that no transactions remain pending.
If Chase no longer works for you, there are better banks out there. Use this guide to switch without stress. You’re not just closing an account—you’re opening a better financial chapter.
Now that you know how to close Chase checking account, take the final step with confidence. Choose the method that suits your needs best, stay organized, and protect your financial future. Keep good financial records and track any final transactions until you’re fully transitioned.
FAQs on How to Close Chase Checking Account
Q1. Can I close Chase account online?
Yes. Use the secure message feature or app.
Q2. Is there a penalty for early closure?
Yes. A $25 fee if closed within 90 days.
Q3. What if I forgot about a deposit?
Chase may mail a check if funds remain.
Q4. Can I reopen a closed account?
No. You must apply again.
Q5. Can I close a joint account?
Yes, but both owners must agree.
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